FAQs
Frequently Asked Questions
Frequently Asked Questions
Getting to the camp:
All our campuses have public parking areas close to the entrance, so you are welcome to drive your child to camp.
Adults to child ratio:
Each group consists of 7 children supported by adult. For smaller kids (3-4 years old) we provide an additional adult/admin, to ensure they have the necessary support.
Children are placed in groups of approximately the same age
Special requests:
Unfortunately this is not possible, as we have found it is unsettling for the children who attend without parents. But don’t worry, every evening you will receive a video from the camp, so that you can see what your child did, and how engaged he/she was etc. And you can always count on our fair feedback to any of your questions.
In this case you can book a half-day camp and collect your child anytime from 12 noon until 2 pm
Food:
Yes, all of our dishes are halal
There are two options:
1) You can provide your child with food to bring to camp; or 2) If you notify us in advance, we can normally order appropriate food from our food provider. In the past we have catered for children with specific allergies, gluten-intolerance, diabetes, etc. Please contact us and we will work with you to find the best solution. Please also tell us if you child has any severe allergies.
The French Ladle operates in Pandan Valley Condominium since October 2012. They provide our camps with freshly cooked, tasty and well-balanced meals that kids enjoy. They also help cater to those with dietary restrictions such as gluten-free and lactose-free meals. Eating a good lunch ensures that kids have ample energy to enjoy the rest of the day’s activities.
Teachers:
We have two types of teacher:
Educational assistants – these teachers have responsibility for the care and well- being of the children in their group. They support children during lessons, play with them on breaks, and assist them with lunch, toilet trips, and any general questions they might have.
Specialist teachers – these teachers have specialist knowledge in a particular field and, aided by the educational assistants, their primary role is to share their knowledge by delivering engaging shows and workshops.
All our teachers are well trained and most have prior teaching experience in schools. The majority have worked for us on many camps and are experienced trainers.
We have teachers from many nationalities, but all have English as their native language.
Safety:
Safety is our TOP priority. All our camp activities undergo thorough risk assessment, plus we provide additional training for all our teachers to make sure safety controls are in place. In every campus, we have a person responsible for health and safety.
All location covered by CCTV
Refunds:
You can move the missed days to any further program (possible to transfer to other child too)
We do not provide cash refunds, but you can always get a camp credits and use it for any camp and birthday event you will plan in future.
Our camps always continue, even on public holidays, but you can choose whether your child attends on the public holiday or skips the day and pays a pro-rated price for the camp
You can always join for one day first and if you don’t want to continue, we will charge only 1 day.
We do not provide cash refunds, but you can always get a camp credits and use it for any camp and birthday event you will plan in future.
Add-ons:
Yes, every child will receive a t-shirt, certificate and scientific magazine at the end of each week in our branded bag, to remind them of how much fun they had!